August 17, 2018 | Reginald Andre

What you need to know about e-commerce & AI

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck. […]

August 16, 2018 | Reginald Andre

The pitfalls of business continuity planning

Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial testing attempt is usually the […]

August 14, 2018 | Reginald Andre

Network monitoring: Why is it considered a core feature of managed services?

Businesses have plenty of technologies at their disposal — and cybercriminals are aware of this. In the past couple of years, hackers attacked thousands of companies, including Yahoo and Apple. What’s more, a 2018 IBM study revealed that the average cost of data breach worldwide is $3.86 million, an alarming 6.4% increase from a year before. It […]

August 9, 2018 | Reginald Andre

Time-saving tips for Microsoft Word

Microsoft Word remains one of the most popular and user-friendly apps for business. It is compatible with both Windows and Mac and can be used to create a wide array of business documents. While millions of people use Word every day, most don’t know how to maximize its potential. And since it is constantly being […]

August 7, 2018 | Reginald Andre

Spectre makes a comeback

When one cyberattack is stopped, another more powerful variant almost always takes its place. It happens all the time with ransomware, computer viruses, and Trojan horses. Recently, this has become the case with Spectre attacks, which exploit a fundamental flaw in modern computer chips. Here’s everything you need to know. Spectre 101 For those who […]

August 3, 2018 | Reginald Andre

Get more life out of your iPhone battery

You’re on the go today – out of the office, out of the house, and attending a business event. Everything is going fine and dandy until you look down at your phone to see your worst nightmare come true. Your iPhone is at 25 percent battery life. Before you panic, know that the answer to […]

August 2, 2018 | Reginald Andre

Are you sufficiently cooling your servers?

In this day and age, almost every business employs some type of server management. If yours is hosted locally, temperature control could mean the difference between running smoothly and running into the ground. Understanding how to properly cool your servers prevents data loss and ensures the longevity of your hardware’s life. How does temperature affect […]

August 1, 2018 | Reginald Andre

Work productively with Chrome extensions

Well over half of all surveyed internet users utilize Google’s Chrome web browser, and it’s not difficult to see why. The ability to customize your browser via third party apps, extensions, and more makes web surfing a truly personalized experience. Keep on reading to discover the most practical extensions to enhance productivity. Taco The first […]

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